ICT engineering · Consulting
We analyse, design, implement and maintain ICT solutions tailored to your business goals and growth.
Services
Three areas, one partner — from network infrastructure to legal compliance.
We design and build reliable network and server infrastructure — from the first draft to commissioning and day-to-day monitoring.
We give you a clear picture of your systems, support your technology decisions and test how secure your infrastructure really is.
We track regulations for you and help keep your business compliant with the laws of Bosnia and Herzegovina.
Why ROOT
Most companies hire separate partners for ICT and for legal matters. With us you get one team that understands both your infrastructure and your regulatory obligations.
ICT engineering, ICT consulting and business consulting under one contract and one point of contact.
No off-the-shelf packages. Every solution starts with an analysis of your goals, processes and growth plans.
We monitor systems continuously to spot and fix issues before they affect your work.
Every request is logged and resolved within the timeframes defined in your SLA — no guesswork.
How we work
Assessing your current setup and business needs.
A solution designed around your goals.
Development, installation, testing and commissioning.
Proactive monitoring and support under your SLA.
About us
ROOT d.o.o. works in IT engineering and ICT system design, IT consulting and business consulting. We analyse our clients’ legal obligations, give recommendations and help implement and manage compliance.
Our approach is always client-specific: we start from your business goals and build solutions that grow with your company.
Requests are logged in our support system and resolved according to your SLA. Calls may be recorded to improve service quality.
Technology partners
Call our support centre on +387 33 868 800 — we are available 24 hours a day, 365 days a year. Every request is logged in our support system.
An SLA (Service Level Agreement) defines the service level and the timeframes for resolving requests, so you know in advance what to expect when you need help.
Yes. We start by analysing and documenting your current setup, then agree on scheduled and on-demand maintenance and proactive monitoring.
We probe your systems for vulnerabilities in a controlled way, as an attacker would, and deliver recommendations for fixing the weaknesses we find.
Yes. As part of our business consulting we manage the company registration process and help prepare the required general and individual acts.
